I delayed my transaction, In the meantime the exhange ratio changed, not in my favor, And so the process block the transaction and also the support contacted me quickly to propose a refund or to proceed in any case.
If you’re the sufferer of theft so you suspect that stolen cash happen to be transferred to some ChangeNOW deposit handle, you must open a support ticket and provide us with the following info:
The procedure may be tracked over the exchange web page once you generate it. Your exchange history is shown on the same site, so we suggest to bookmark it.
Bitcoin blockchain utilises the Proof-of-Operate consensus system, that means that consumers have the ability to mine BTC tokens. Which is completed by solving complicated computational math issues with the help of complex hardware.
However, us finishing up exchanges via third party expert services won't mean we forfeit our obligation to the exchange. When you operate into any troubles throughout the exchange, just Enable our assistance team know and we are going to help you out from the shortest time possible.
Make use of your payout tackle to promptly leading-up your balance on centralized or decentralized exchanges as part of your forex of choice.
Select the fiat forex and enter the quantity you wish to ship. There are over 80 of fiat currencies, this means you will definitely obtain one particular you want.
Soon after ChangeNOW has received the Change now affirmation of you owning passed the KYC treatment from SumSub, the exchange is done, as well as the exchanged resources are then despatched to the specified recipient wallet address.
ChangeNOW retains your privateness and guarantees stability. We're a non-custodial copyright exchange service:
This course of action confirms the absolute legality of the transaction completed by you ahead of the regulatory institutions. As a result, you confirm that you will be a law-abiding citizen plus the state has no cause to deal with any claims in direction of you.
Just in case a customer doesn’t would like to disclose their identity for specified factors and refuses to deliver the documents, the KYC/AML technique is taken into account unsuccessful as well as the deposited funds are then refunded on the deal with (or addresses) the deposit was comprised of, subtracting the network service fees, in 24 hours.
Incredible help and communication with them and I wound up with a much better result with the quantity that I was been given. Thanks all over again.
copyright updates. We might update the customer and disable some cash. As soon as we switch them back again on, you'll get your cash instantly;
ChangeNOW is partnered that has a KYC provider identified as SumSub. To be able to Obtain your identity confirmed, you will be supplied to follow SumSub’s url (It will likely be beneath the Validate button) and finish the verification by way of a comfortable and clean UI.